Shipping policy

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).

Once your order has been processed, you will receive a confirmation notification.

Please note that during high-volume periods or promotional events, processing times may be slightly delayed.

Shipping Time

Shipping times vary depending on your location. Estimated delivery times:

  • United States: 5–10 business days

  • International Orders: 7–15 business days

Please understand that delivery times are estimates and are not guaranteed.

Shipping Rates

Shipping costs are calculated at checkout based on your location and selected shipping method.

Occasionally, we may offer free shipping promotions. These will be clearly stated on the website when available.

Tracking Information

Once your order has shipped, you will receive a tracking number so you can monitor your package’s journey.

Please allow 24–48 hours for tracking information to update.

Delays

We are not responsible for shipping delays caused by:

  • Courier issues

  • Customs processing

  • Incorrect shipping addresses

  • Weather conditions

  • Carrier disruptions

If your package is significantly delayed, please contact the shipping carrier directly.

Incorrect Address

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided and the package is returned to us, additional shipping charges may apply for reshipment.

Lost or Stolen Packages

We are not responsible for lost or stolen packages marked as “Delivered” by the carrier.

If you believe your package is lost, please contact the shipping carrier directly for assistance.